The small print
Booking and order terms
Draft structure. Legal wording to be reviewed.
The headings below show what this page needs to cover. The wording must be written or approved by the client and reviewed before launch.
Who you are booking with
[To be reviewed: trading name and contact details]
Tickets and payment
Tickets are paid for in full at the time of booking through Stripe. Your booking is confirmed once payment has been received.
[To be reviewed: what the ticket price includes, and whether drinks are included or bring your own]
Cancellations, refunds and transfers
[To be reviewed: whether tickets can be refunded or transferred to another person or date, and any deadlines]
If we need to change or cancel an event
[To be reviewed: what happens if the date, venue or menu changes, or an event is cancelled]
Allergies and dietary requirements
[To be reviewed: how allergies are handled, what can and cannot be catered for, and the customer's responsibility to tell us when booking]
Kitchen 48 orders
Orders are paid for in full when you order and are for collection at the time shown, unless delivery is offered and chosen. Orders close at the cut-off shown on each menu.
[To be reviewed: cancellations and refunds for food orders, what happens if an order is not collected, and storage and reheating guidance]
Private dining requests
A private dining request is not a booking and no payment is taken. A booking is only made once a date, price and details have been agreed in writing.
[To be reviewed: private dining booking terms, deposits and cancellations]
Age and conduct
[To be reviewed: minimum age, alcohol, and venue rules]
Liability
[To be reviewed: standard limitation of liability wording, reviewed for consumer law]